Privacy Policy
1. Data Controller
The controller responsible for processing personal data in accordance with the General Data Protection Regulation (GDPR) is:
Villa Anna & Snake
Website: www.villa-anna-snake.com
Email: info@villa-anna-snake.com
Phone: +49 015736646126
2. Principles of Data Processing
We take the protection of your personal data very seriously. All processing is carried out in accordance with the GDPR and applicable national data protection laws. Personal data is only collected when necessary for providing our services, fulfilling contracts, or safeguarding legitimate interests.
3. Types of Data Collected
When using our services, the following data may be collected:
Contact Data: Name, address, phone number, email address
Booking Data: Travel dates, number of guests, special requests
Payment Data: Credit card information, bank details
Communication Data: Inquiries by email, phone, or contact form
Technical Data: IP address, browser type, access times, cookies
4. Purposes of Processing
Your data is processed for the following purposes:
Handling bookings and reservations
Processing payments and invoicing
Fulfilling legal reporting obligations (e.g., guest registration)
Communicating with guests before, during, and after their stay
Improving our website and services
Marketing, if consent has been given (e.g., newsletter)
5. Legal Basis
Processing is carried out under Article 6(1) GDPR:
Performance of a contract (e.g., booking)
Compliance with legal obligations
Legitimate interests (e.g., IT security, marketing)
Consent (e.g., newsletter)
6. Disclosure to Third Parties
Data is only disclosed to:
Payment service providers and banks
Authorities, if legally required
IT and hosting service providers
Transfers to non-EU countries only occur if an adequate level of data protection is guaranteed.
7. Storage Duration
Personal data is stored only as long as necessary for the respective purpose or as required by statutory retention obligations.
8. Rights of Data Subjects
You have the right to access, rectify, delete, restrict processing, and request data portability. You may also object to processing and withdraw consents at any time. Complaints can be submitted to the competent data protection authority.
9. Data Security
We use technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
10. Data Protection Contact
If you have any questions, please contact: info@villa-anna-snake.com