{"id":11082,"date":"2025-10-04T08:56:49","date_gmt":"2025-10-04T08:56:49","guid":{"rendered":"https:\/\/generalsteel.com.bd\/trailjob\/cancellation-refund-policy\/"},"modified":"2025-12-27T03:43:03","modified_gmt":"2025-12-27T03:43:03","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/villa-anna-snake.com\/en\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11082\" class=\"elementor elementor-11082 elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1beb781 e-flex e-con-boxed e-con e-parent\" data-id=\"1beb781\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f67af70 e-con-full e-flex e-con e-child\" data-id=\"f67af70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28e4af27 e-flex e-con-boxed e-con e-parent\" data-id=\"28e4af27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de5fc7c elementor-widget elementor-widget-text-editor\" data-id=\"de5fc7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"\u201c3561\u201d\" data-end=\"\u201c3718\u201d\"><strong data-start=\"\u20183561\u2019\" data-end=\"\u201c3583\u201d\">1. Scope<\/strong><br data-start=\"\u201c3583\u201d\" data-end=\"\u201c3586\u201d\" \/>These policies apply to all bookings made directly through <strong data-start=\"\u20183647\u2019\" data-end=\"\u201c3669\u201d\">Villa Anna &amp; Snake<\/strong> or through our website.<\/p><p data-start=\"\u201c3720\u201d\" data-end=\"\u201c3761\u201d\"><strong data-start=\"\u20183720\u2019\" data-end=\"\u201c3759\u201d\">2. Standard Cancellation Policy<\/strong><\/p><ul data-start=\"\u201c3762\u201d\" data-end=\"\u201c3936\u201d\"><li data-start=\"\u201c3762\u201d\" data-end=\"\u201c3811\u201d\"><p data-start=\"\u201c3764\u201d\" data-end=\"\u201c3811\u201d\"><strong data-start=\"\u20183764\u2019\" data-end=\"\u201c3791\u201d\">Up to 30 days before arrival<\/strong>: 100% refund<\/p><\/li><li data-start=\"\u201c3812\u201d\" data-end=\"\u201c3859\u201d\"><p data-start=\"\u201c3814\u201d\" data-end=\"\u201c3859\u201d\"><strong data-start=\"\u20183814\u2019\" data-end=\"\u201c3840\u201d\">Up to 8 days before arrival<\/strong>: 50% refund<\/p><\/li><li data-start=\"\u201c3860\u201d\" data-end=\"\u201c3936\u201d\"><p data-start=\"\u201c3862\u201d\" data-end=\"\u201c3936\u201d\"><strong data-start=\"\u20183862\u2019\" data-end=\"\u201c3916\u201d\">From 7 days before arrival or no-show<\/strong>: No refund<\/p><\/li><\/ul><p data-start=\"\u201c3938\u201d\" data-end=\"\u201c3970\u201d\"><strong data-start=\"\u20183938\u2019\" data-end=\"\u201c3968\u201d\">3. Special rates &amp; promotions<\/strong><\/p><ul data-start=\"\u201c3971\u201d\" data-end=\"\u201c4127\u201d\"><li data-start=\"\u201c3971\u201d\" data-end=\"\u201c4066\u201d\"><p data-start=\"\u201c3973\u201d\" data-end=\"\u201c4066\u201d\">No refunds are available for special offers, early bird discounts, or non-refundable fares.<\/p><\/li><li data-start=\"\u201c4067\u201d\" data-end=\"\u201c4127\u201d\"><p data-start=\"\u201c4069\u201d\" data-end=\"\u201c4127\u201d\">These rates are clearly marked when booking.<\/p><\/li><\/ul><p data-start=\"\u201c4129\u201d\" data-end=\"\u201c4163\u201d\"><strong data-start=\"\u20184129\u2019\" data-end=\"\u201c4161\u201d\">4. Cancellation procedure<\/strong><\/p><ul data-start=\"\u201c4164\u201d\" data-end=\"\u201c4324\u201d\"><li data-start=\"\u201c4164\u201d\" data-end=\"\u201c4254\u201d\"><p data-start=\"\u201c4166\u201d\" data-end=\"\u201c4254\u201d\">Cancellations must be made in writing by email to <strong><a href=\"mailto:info@villa-anna-snake.com\">info@villa-anna-snake.com<\/a><\/strong><\/p><\/li><li data-start=\"\u201c4255\u201d\" data-end=\"\u201c4324\u201d\"><p data-start=\"\u201c4257\u201d\" data-end=\"\u201c4324\u201d\">The date on which we receive the notification is decisive.<\/p><\/li><\/ul><p data-start=\"\u201c4326\u201d\" data-end=\"\u201c4349\u201d\"><strong data-start=\"\u20184326\u2019\" data-end=\"\u201c4347\u201d\">5. Refunds<\/strong><\/p><ul data-start=\"\u201c4350\u201d\" data-end=\"\u201c4525\u201d\"><li data-start=\"\u201c4350\u201d\" data-end=\"\u201c4437\u201d\"><p data-start=\"\u201c4352\u201d\" data-end=\"\u201c4437\u201d\">Refunds will be made within 14 business days of confirmation of cancellation.<\/p><\/li><li data-start=\"\u201c4438\u201d\" data-end=\"\u201c4525\u201d\"><p data-start=\"\u201c4440\u201d\" data-end=\"\u201c4525\u201d\">Refunds will only be made using the original payment method.<\/p><\/li><\/ul><p data-start=\"\u201c4527\u201d\" data-end=\"\u201c4766\u201d\"><strong data-start=\"\u20184527\u2019\" data-end=\"\u201c4547\u201d\">6. Force majeure<\/strong><br data-start=\"\u201c4547\u201d\" data-end=\"\u201c4550\u201d\" \/>In the event of natural disasters, pandemics, political unrest, or similar events, we reserve the right to grant flexible cancellation terms. However, there is no entitlement to this.<\/p><p data-start=\"\u201c4768\u201d\" data-end=\"\u201c4915\u201d\"><strong data-start=\"\u201c4768\u201d\" data-end=\"\u201c4786\u201d\">7. Rebookings<\/strong><br data-start=\"\u20184786\u2019\" data-end=\"\u201c4789\u201d\" \/>In consultation, an existing booking can be moved to another period. There is no guarantee that this will be possible.<br \/>There is no guarantee that this will be possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. ScopeThese policies apply to all bookings made directly through Villa Anna &amp; Snake or through our website. 2. Standard Cancellation Policy Up to 30 days before arrival: 100% refund Up to 8 days before arrival: 50% refund From 7 days before arrival or no-show: No refund 3. Special rates &amp; promotions No refunds are &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-11082","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/pages\/11082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/comments?post=11082"}],"version-history":[{"count":0,"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/pages\/11082\/revisions"}],"wp:attachment":[{"href":"https:\/\/villa-anna-snake.com\/en\/wp-json\/wp\/v2\/media?parent=11082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}